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Automatic creation of Maintenance Order from Notification

In Productoo P4 software, certain equipment requires immediate attention due to their critical nature. For such equipment, P4 offers an automatic Maintenance Order creation feature triggered by Maintenance Notifications. This guide details the process and benefits of this feature, ensuring that high-priority maintenance tasks are addressed promptly.

  1. Enabling Automatic Maintenance Order Creation:

    • Navigate to the equipment Parametrization section within P4.

    • Select the equipment for which you want to enable automatic Maintenance Order creation.

    • Locate the setting for "Automatic order creation from notification" in the Equipment Main Setting tab.

    • Check the checkbox to activate this feature for the selected equipment.

    • Save the changes to confirm the activation.

  2. Maintenance Notification Creation:

    • When a new Maintenance Notification is created for equipment with the "Automatic order creation from notification" checkbox enabled, the system automatically triggers the creation of a corresponding Maintenance Order.

    • The Maintenance Order is generated with the same information as the Maintenance Notification, ensuring consistency and accuracy.

  3. Content of the Automatically Created Maintenance Order:

    • Equipment: The same equipment specified in the Maintenance Notification.

    • Description: The description of the maintenance issue as provided in the Maintenance Notification.

    • Maintenance Order Type: The type specified in the Maintenance Notification (e.g., breakdown, corrective).

    • Media Files: Any attached media files such as photos, audio, or video recordings are also included in the Maintenance Order.

  4. Benefits of Automatic Maintenance Order Creation:

    • Immediate Visibility: Maintenance Orders are instantly visible to technicians, allowing them to commence maintenance activities without delay.

    • Priority Handling: For critical equipment, this process ensures that maintenance starts as soon as possible, bypassing the usual evaluation and assignment steps.

    • Efficiency: This feature reduces administrative overhead by automating the transition from Maintenance Notification to Maintenance Order.

  5. Workflow Without Automatic Creation:

    • Typically, Maintenance Orders are created only after a Maintenance Notification is reviewed and assigned to a specific technician or team.

    • Maintenance Notifications are visible only to maintenance planners or other responsible personnel who first evaluate the validity of the notification.

    • Only after this evaluation is a Maintenance Order created, which can delay the maintenance process for critical equipment.

  6. Monitoring and Adjustments:

    • Regularly review the settings for equipment to ensure that the "Automatic order creation from notification" feature is enabled for all critical equipment.

    • Monitor the efficiency and effectiveness of this process, making adjustments as necessary to improve maintenance response times.

Conclusion: Enabling automatic Maintenance Order creation in Productoo P4 software for critical equipment ensures that maintenance tasks are promptly addressed, minimizing downtime and operational disruptions. This proactive approach enhances the reliability and performance of essential equipment by ensuring that maintenance activities commence immediately upon notification.

Tips for Effective Implementation:

  • Regularly update equipment settings to reflect changes in criticality and maintenance priorities.

  • Collaborate with maintenance planners and technicians to ensure seamless integration and understanding of the automatic creation process.

  • Utilize reporting tools within P4 to track the effectiveness of automatic Maintenance Order creation and identify areas for improvement.

By following this documentation, users can leverage the automatic Maintenance Order creation feature to enhance maintenance management for critical equipment in P4.

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