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Maintenance Order start

Endpoint: POST {{host}}maintenance/orders/{{id}}/actions/start

Input Parameters: -

Steps:

  1. If Maintenance order is not assigned to User, it is assigned to user who starts it. Status is changed to Assigned and if Time scheduled finish is not set, it is set to current time

  2. Updates completition confirmation Start time to current time

  3. Updates MO status to In Progress

  4. [<4.8.7]Updates MO start time to current time
    [>=4.8.7] Updates MO start time to current time if MO first Assign parameter is false

  5. If MO first Assign parameter is false (= second and higher start), MO Reaction time is set based on these rules: See KPIs documentation

  6. Updates MO First Assign parameter to true

  7. MO History record created

  8. Sets connected Maintenance Notification (if is set) to status “In process”

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